Citibanamex issues fraud alert: scammers seek to steal customer data

MEXICO CITY.-After the announcement of the sale of Banamex in Mexico, it has been detected that presumed fraudsters have tried to deceive clients of the banking institution with a false message in which they ask for their account information.

"As part of the Citibanamex business and consumer banking sales process, we need to verify your data. Remember that if they are not updated within 24 hours, your account will be canceled," says the false message that has reached different people through email and social networks.

It may interest you: Banamex sale date set

Citibanamex reminded its clients that it never requests personal information, access codes or passwords, either by phone or through messages or by email, for which reason it asked to ignore these types of publications.

Banamex sale process will begin in spring: Jane Fraser

Citibanamex Issues Fraud Alert: Scammers Seek steal customer data

It should be remembered that after the announcement of the sale of Banamex, the financial institution stressed that all bank services such as branches, ATMs, credit cards, customer service, as well as the opening and payment of credits, among others, continue to run as normal and that the transaction will not affect users in any way.

The Banamex sale process will begin in the spring and is expected to be a smooth transaction, Citi global head Jane Fraser said.

Mexico remains a market that receives global investment

Without giving further details about the amount they seek to obtain for their business in Mexico, Fraser highlighted that Mexico remains a market that receives global investment with which Citi will reinforce its strategy to focus on institutional banking.

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"Our expectation is that Mexico will be an important receiver of commercial flows and global investment in the coming years. Therefore, we plan to maintain an important bank, with a local license and that investors capture the growth and high performance of our institution," he said.

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