Infocovid telephone numbers in the Balearic Islands: Check all the numbers you can call to answer your questions

Although several months have passed, it is likely that the coronavirus pandemic will continue to cause you doubts due to the multiple modifications and updates that are weekly.

Whether you have symptoms, have been in close contact, need information about vaccination, even if you are a victim of gender-based violence or need psychological help, you can go to the following numbers that are active in the Balearic Islands.

Infocovid telephone numbers

If you have doubts about your health related to covid, have been in close contact or have symptoms, you can call the Infocovid phone number (900 100 971) which is open from Monday to Saturday from 7:00 a.m. to 9:00 p.m. and on Sundays and holidays. from 8:00 a.m. to 9:00 p.m. In the event that the doubts related to covid are in the population under 18 years of age, there is a specific Pediatric Infocovid telephone number (900 700 222) where you can call with any questions from Monday to Saturday from 7:00 a.m. to 9:00 p.m. and on Sundays and holidays from 8:00 a.m. to 9:00 p.m.

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Vaccination Information

To resolve doubts about vaccination against covid-19, the administrative staff can advise you on the Infovacuna phone (971 221 999) from Monday to Saturday from 7:00 a.m. to 9:00 p.m. and on Sundays and holidays from 8:00 a.m. to 9:00 p.m. 21:00.

If you need to make an appointment, you can do so at that same number or go to the BITCITA online platform, this link. You just have to have your DNI, NIE or CIP (patient identification code) number to hand and follow the steps indicated.

Psychological care phone

For people who need psychological care, there is a 24-hour hotline (900 112 003) managed by professionals specialized in clinical psychology and crisis, emergency and bereavement interventions.

This service was activated a few days after the confinement began with the aim of providing psychological support to citizens who were suffering from the loss of a loved one, anguish, anxiety, fear, loneliness, sadness, anger, uncertainty, among others, due to the health crisis caused by the coronavirus pandemic. Telephone assistance is still active and is staffed by 80 professionals.

Hotline for women victims of sexist violence

During the first weeks of confinement, a WhatsApp service (639 837 476) was also launched, which works 24 hours a day, seven days a week so that women victims of gender-based violence who are "forced to live with their aggressor" can receive social, legal, administrative or psychological care. You can also call 971 17 89 89, which also has a 24-hour service.

In fact, during the months that citizens had to isolate themselves at home, the Institut Balear de la Fonda (IBDONA) received a total of 1,104 calls and 66 messages, which is 21.5% more than in these same months of last year. More than half of the calls were from victims of sexist violence, of which 58.12% of the women attended suffered psychological violence and 41.99% physical.

Collaboration and solidarity network 'Junts'

During that time, a solidarity channel for citizen collaboration called 'Junts' was set up in which health material or money can be donated, neighborhood collaboration and volunteering can be carried out. This network, managed by the Conselleria d'Afers Socials i Esports, has set up a telephone number (971 177 200) and an email (xarxajunts@caib.es) to receive questions and offers.