The small and medium enterprises (SMEs) that do not undertake the way to artificial intelligence (AI) at some point run the risk of dying or stagnation, said Marcelo Saparrat, founding partner of Tecnoap.
“There is not a single path that marks the trajectory of companies to AI, it is a discipline that has a number of edges that is not just engineer and technical knowledge, digital transformation is not a snobbery, but SMEs that do notThey take this path at some point run the risk of dying or stagnating, ”said Saparrat.
The expert in leading companies to AI processes said that on this path it is necessary for the client or the company to be part of the work team.
"The customer's own experience cannot be left outside and we must contemplate it because the artificial intelligence models that will be developed in some way must be provided or must be based on that previous experience of those client process experts".
He stressed that there cannot be artificial intelligence without historical data, so it is necessary to have an automation level of a certain maturity to understand and measure processes.
“For very good intentions that a company has to implement artificial intelligence processes, even with a budget, if it does not have data, you will first have to build that information acquisition infrastructure
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“Among the different levels of companies, there are various challenges for the adoption of this discipline, in large companies the processes of artificial intelligence adoption are almost immediate.
“However, at this level of companies the obstacles are at the level of organizational culture, because doing artificial intelligence is to innovate and sometimes innovation is not gone well with management models, which“ are very oriented towards the follow -up of the projects,They are very rigid on costs and with a very traditional project conception.Innovating is investing, making mistakes in the middle, learning from those misunderstandings and continuing, ”he said.
On the other hand, he said that companies that are in the process of adoption and are enthusiastic because they realize that adopting artificial intelligence is not done by snobbery.
"This is done because if you are not going to stay out of the market.Follow the path of digital transformation.Not as a snobbery, not to put in a poster we have the digital transformation, but to analyze very conscientious that part of their processes could be redesigned and digitized, thereby achieving a very important economic impact on growth and expansion ”Saparrat said.
He explained that if companies identify these areas of opportunity, it is important that they try to get the resources as much as it may be, to look for companies such as Tecnoap, which can accompany companies in this process of automation and artificial intelligence, “do not be afraid ofembark because those of us who have to cross the river come, we grabbed it and help them cross the river, that is our task, ”he concluded.