The National Electricity Regulatory Entity (ENRE) instructed the companies lending from the Electric Supply of the AMBA, Edenor and Edesur, to adapt their management mechanisms to promote the refraining of more than 1,500,000 people of residential category.
The objective of the ENRE is "the ordering, the regularization and a real construction of the databases of the companies."
Change of ownership of the light: Now Edenor enabled the procedure by WhatsApp
In Ener, he calculates that the electrical supplies to be regularized represent 37% of the total residential users of the concession area.
Who must register
How to do the procedure
To know if it is necessary to replay, you must enter the ENRE rename form: https://www.argentina.gob.ar/enre/gestion-de-reclamos/formulio-re-mpadronamiento-titular-edor-edesur
There you must choose the distribution company that provides the service, place the customer number and the last 3 numbers of the meter that appears on the top of the invoice.
If the user is within them, you must follow the steps to load the necessary documents that the page is requested and thus complete the process.
Service cut
The regulatory entity determined that the homes whose ownership continue with inconsistencies will be susceptible to cuts. However, the Government clarified that "susceptible" does not imply the automatic interruption of the supply, but there are previous steps.
First, the user is notified and a period of 10 days is given, if the client does not carry out the process, the distributor informs it to the ENRE that evaluates the situation.
Reframp in Edesur
In case of Edesur, if the account number is not included in this stage of headlines, it can be done on the website www.edesur.com.ar by entering the virtual office and choosing the option Change of ownership.
To carry out the procedure online, a photo of the DNI in front and reverse and documentation of the address must be taken.You must also include the documentation of the property, owner and owner number.
Refraction in Edenor
For its part, Edenor created a new assistance channel by WhatsApp that will allow its residential customers, sending a message to +54 9 11 3900-0000, make the change of ownership only with the DNI data and an email.
The differential of this tool is that the procedure is carried out from a series of questions that will have to answer for “yes” or “no” in less than five minutes, they assure from the company providing the electric service.For its part, this new channel will additionally adhere to digital invoice during the process.
Managing the procedure by this route implies acceptance by users, as an affidavit, of the conditions for the accreditation of the ownership of the service.This information is at Edenor.com/nota/conditions-para-el-cambio-de-titularity.
LM / DS / JFG
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