Getting a face -to -face appointment in several health centers in Huelva Capital is a challenge.The delay for a family medicine consultation exceeds 10 days and, as the CSIF, UGT and CCOO unions assure this writing, "there are some health centers in the capital in which there are no appointments available in the twoNext weeks ".
The message "At the moment we cannot schedule the requested appointment" has already become a regular in the mobile devices of Huelva that require a medical consultation in primary care, while the luckiest, "which are not many,"They have to settle for an appointment after ten days from their request.
From CSIF, its provincial head of Health, César Cercadillo, explains to this writing that it is "almost impossible to obtain an appointment per click" in the aforementioned health centers and that the other option, the phone call, "does not work", sinceThe professionals on the phone "do not supply the high demand for requests".
This is also confirmed from UGT, whose delegate in Primary Care, Manuel Yust, insists that "there is no way to respond to the phone, while most of the time the call enters and stays a gigantic wait".
The only way out of affected Huelva is to go to their health center with the intention of obtaining "one of the few medical appointments that occur in the first hour of the morning," explain the union plants.In this way, according to the Secretary General of Health and socio -sanitary sectors of Workers' Commissions (CCOO), Juan José Rodríguez González, "people are forced to congregate in health centers at very early hours, not being easy to get an appointmentfor the high demand that there is ".
For her part, the Delegate of Health and Families, Manuela Caro, acknowledges that this delay "happens in some health centers of the capital", while adding that "not in all, we cannot generalize, because many work normally".In fact, he insists that in most municipalities "there are no delays to get a face -to -face appointment".
At this point, Caro recommends that all those processes that can be carried out on the phone, "are done in this way" and remember the "very important effort we have made to have several contact lines, because we get to go from 8.000 to 80.000 calls in a single day, as well as that of the toilets themselves, who do a commendable work ".
The Delegate of Health and Families considers that "on general features, we are improving", but stresses that "there is still much to improve".
With regard to the causes of the aforementioned delay to obtain a medical appointment, the province's unions blame for the "lack of professionals who respond to the high demand for medical consultations".
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From Workers Commissions (CCOO) explain to this writing "that there is no positive evolution in primary care, since the staff continues to work at the limit and with great tiredness".Thus, as stated by the Secretary General of Health and socio -health sectors, Juan José Rodríguez González, the problem is that "we need more professionals, given the high demand of citizenship".In this way, he adds that "if you have a demand that exceeds your capacity, the logical thing is to hire more personal".
This problem of "lack of professionals" has been aggravated with the casualties by Coronavirus.Before the end of the previous week "more than 80 sanitary" of the province of Huelva caused a decline as a result of the virus, so "those toilets who do work have to bend their efforts," explains the provincial head of Health of CSIF,César Cercadillo, who insists that "as long as there are no reinforcements, this will be unbearable".In fact, he argues that, on the occasion of the "chaos" produced during the Christmas holidays, "between three and five users have gathered in the same time section".
Along these lines, the Delegate in Primary Care of UGT, Manuel Yust, recalls that "overload is not one month, but two years and, therefore, neither the heads nor the bodies give for more".In this sense, he adds that "the high and prolonged workload has an impact on the state of the doctor, to which, because of its tiredness, it may not perceive important things in their patients".
The unions consider that "there are problems to find doctors", but remember that "there are few nurses who have preferred to go to other regional communities where contracts had better working and remuneration conditions than in Andalusia".
For her part, the Delegate of Health and Families, Manuela Caro, has assured that the "problem" is that "we do not find doctors and nurses stopped in the job stock market", hence we are forced to redistribute the quotas for reason for reasonof the casualties by Covid-19 or the "deserved" vacation.
On the consequences of the aforementioned scenario in the Huelva population, one of the main ones is the "obligation" to appeal in the health centers to very early hours to opt for one of the daily appointments that occur early in the morning, something that "not everyone gets", explains from UGT the Delegate of Primary Care, Manuel Yust.
In turn, the high waiting times translate into that "habitual diseases that were controlled daily have stopped being seen," says the provincial head of Health of CSIF, César Cercadillo.Among them are, for example, respiratory diseases, diabetes or cardiac, "those that we call chronicles," says Cercadillo.This also means a greater burden on the specialists' agendas, "a fact that can lead to the late diagnosis of diseases with a more severe picture, such as tumorous".
To all this, the Secretary General of Health and socio -sanitary sectors of CCOO, Juan José Rodríguez González, adds the "greater load in the emergency, to which many go after withdrawing in obtaining an appointment in primary care".