Maria knows since Saturday that she is positive in Covid, but five days later she has not been able to manage her work leave.Since an antigen test confirmed that he had infected has not been able to know what procedures he has to follow to get the casualty and communicate it to his company.
Like her, many people before the collapse of health centers, cannot access their head doctor, who must decide if it is appropriate to recommend a work leave.
And it is that the sixth wave of the pandemic has quickly multiplied the infections, has led to overcome the maximum cases communicated in a single day and has tension both the diagnostic systems and the subsequent bureaucratic processes.
In the case of María, it has taken several days to communicate with her health center.Once achieved, they have told him to call the Covid information phone in the Community of Madrid.After doing so on numerous occasions, there he has managed to take note of his data and assure him that they will inform their positive to their primary care center to contact her.After all this process, he still does not know if his decline is already being processed.
In addition, after her infection she has arrived from her husband.With a positive antigen test and following the new Madrid protocol, which is no longer required to confirm the disease, has called the phone enabled by the Ministry of Health.Its result is already considered a true positive and has been summoned with your doctor.A telephone appointment for January 11.20 days later.
Call to the health center and decision of the doctor
Although the agency responsible for activating the casualties due to workers' disease is social security, it is the health departments of the different autonomous communities that mark the proceedings to request and grant them.
In the Community of Madrid it is now necessary that before a positive result in an antigen test, the primary care center is to be called where the data will be taken or not to leave work.In the event that this need will be transferred from the center to the specific Primary Care COVID units.Subsequently, the doctor will assess whether it goes down directly or asks for a diagnostic confirmation PCR.
A process that can become slow and complicated before the avalanche of cases that in a few days have saturated primary care centers.
Verbal communication to the company
These problems to obtain the work leave by the COVID begin to be similar, experts say, to those registered at the beginning of the pandemic.Given the difficulties in accessing the GP, which is responsible for determining if the patient has to keep decline, they recommend always getting in touch with the company to verbally communicate the contagion and the procedures initiated.
On many occasions, and although the deadlines planned in principle are exceeded to communicate the decline, the company can access online information about the worker and check the state of the efforts.The information, they say, is very important because the casualties affect both the amount charged in payroll and the social insurance of the company.