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In a post on the Reddit site, a user identified as 'u/throwawayowl999' warned that all iPhone 13 models lack a front microphone that is used for noise cancellation during calls.

The Internet user maintained in a publication dated December 23, 2021 that previous versions have this function, essential so that the interlocutor can clearly hear the other person when the conversation is held from a noisy place through, for example , the FaceTime video call application.

"How can Apple remove such a basic feature from a $2,000 phone in 2021?" Reads the text, which ensures that all kinds of sounds are heard when talking to your iPhone 13 Pro Max that do not allow smooth communication. "It feels like the old days of Alcatel," he adds.

In this sense, 'u/throwawayowl999' argues that it is a mobile phone, so making calls is a basic function. Likewise, he points out that, at first, he thought that his device was defective, but then he went to a store and found that it was not, a fact that surprised him.

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"How come this isn't all over the media?" he continued. “How come iPhone 13 users don't notice that their calls sound like trash? Well, I guess I also blamed my provider at first because I couldn't believe it,” he added.

Finally, the author of the publication indicated that he has contacted Apple's customer service, which has confirmed that the American company's engineers are working on it, although they told him that, for now, They still don't know if it's a 'software' or a 'hardware' problem. Also, they informed him that there should be a fix in the next few weeks.

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